Although the majority of the time you will be happy with your purchase, at Quickco we understand that on occasion, there may be a requirement to return your goods back to us.

  • Before returning any goods please read our Terms and Conditions.
  • Any products returned must be in a re-saleable condition & include the original packing and documentation.
  • Quickco must be informed of any return requests within 14 days of the original order date.
  • Before returning any items back to us, you MUST fill in the Returns Form and await an authorisation email, mailed to the email address used on the original order.
--------------------------------------------------------------------------------------

Packaging:

Please ensure the Returns code listed above, is clearly visible on the external packaging, to allow us to process your return quickly and efficiently.

Please use the prefix RTN(number).

You must include a copy of your Returns Authorisation form in with your item(s), failure to do so will delay your refund, this will be sent via email to the email address noted within the form.

Please return your item(s) in its original packaging and ensure that all packages are securely wrapped. If the original packaging is damaged or unusable, please ensure suitable packaging is used to return the item(s) to prevent any damage.

Returns should be made out to:

Web Returns Department 
Quickco
Unit 6 Clarke Industrial Estate
Barton Dock Road
Stretford
Manchester
M32 0ZF

--------------------------------------------------------------------------------------

Return of Specialist Products

Returns Procedure

Certain products are treated specially for legal and/or health and safety reasons, It is important for your own and our couriers safety that they are followed. Aswell as the above procedures the below must also be adhered to.

Car Batteries
• Batteries must NOT be removed from the sealed bag – 
• Batteries must be returned in the original, un-damaged box. – Failure to do so will result in the courier NOT collecting the product.
• If the box is lost, damaged, defaced or unusable a suitable replacement box which meets the legal guidelines for the carriage of wet, prefilled batteries must be purchased.
• Batteries CAN be returned to your local branch (with or without packaging) to be returned to our distribution centre free of charge

Our customer service lines are open 8:30 - 17:30 Monday to Friday.

--------------------------------------------------------------------------------------

The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.

Quickco will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.

All returns must be received within 7 days of receiving a Returns Authorisation Number.

Upon receipt, all products will be inspected and at our discretion, credit may be refused.

Any packages received without a valid Returns Authorisation number on the outside will be refused

Please click here to go to the returns form.